Frequently Asked Questions

❓ Frequently Asked Questions (FAQ)

Welcome to USMangowale's FAQ page! We’re here to answer all your questions about our premium Indian mangoes, eco-friendly products, shipping, and ordering process.

🥭 About Our Mangoes

Q: What types of Indian mangoes do you offer?
A: We offer a wide variety of premium Indian mangoes including Alphonso, Kesar, Banganapalle, Rasalu, Himayat, Dasheri, and Langra—all USDA-approved and shipped fresh from India.

Q: Are your mangoes USDA certified?
A: Yes. All mangoes we import comply with USDA regulations to ensure they are safe and meet high-quality standards for import and distribution in the USA.

Q: When is mango season?
A: The peak mango season typically runs from April through June. Exact availability varies based on mango variety and harvest schedules in India.

Q: How are the mangoes shipped?
A: Mangoes are air-shipped from India and carefully packed to retain freshness and flavor during transit.

🍽 Vistaraku Leaf Plates & Bowls

Q: What are Vistaraku leaf plates?
A: Vistaraku plates and bowls are eco-friendly, biodegradable tableware made from natural leaves—perfect for traditional meals, celebrations, or sustainable dining.

Q: Can I order mangoes and leaf plates together?
A: Yes! You can conveniently order both items on our website and have them shipped together, if available in stock.

🚚 Shipping & Delivery

Q: Where do you ship?
A: We currently ship within the United States only. We do not offer international shipping or deliver to P.O. boxes or APO/FPO addresses.

Q: How long does shipping take?
A: Delivery depends on the method chosen at checkout:

  • Standard: 3–7 business days

  • Expedited: 2–3 business days

  • Express: 1–2 business days

Orders placed on weekends are processed the following Monday by 7 PM EST.

Q: How much does shipping cost?
A: Shipping rates are calculated at checkout based on your order’s weight, size, and destination.

Q: Will I receive tracking information?
A: Yes. Once your order ships, you’ll receive an email with a tracking number. Please allow up to 24 hours for tracking to activate.

📦 Orders & Returns

Q: Can I cancel or modify my order?
A: Please contact us as soon as possible at hareshrinivasa@gmail.com or call +1 (571) 209-8938. We’ll do our best to assist you before your order ships.

Q: What if my shipment is delayed or lost?
A: While we aim for timely delivery, delays can occur. If your shipment is significantly delayed or lost, please contact the shipping carrier first, and then notify us for additional support.

📞 Contact & Support

Q: How can I contact USMangowale?
A:
📧 Email: hareshrinivasa@gmail.com
📞 Phone: +1 (571) 209-8938
🕘 Support Hours: Monday–Friday, 9 AM – 6 PM EST